The VMP Group, LLC Phone:501.952.0530

1. The New Manager’s Handbook (McGraw-Hill Professional Education Series)
2. Planning, Organizing and Controlling – a Supervisory Mission
3. Getting Organized at Work (McGraw-Hill Professional Education Series)
4. Effective Communication at Work (McGraw-Hill Professional Education Series)
5. How to be a Great Coach (McGraw-Hill Professional Education Series)
6. Leaders and Leading (McGraw-Hill Professional Education Series)
7. Making Teams Work (McGraw-Hill Professional Education Series)
8. How to Motivate Every Employee (McGraw-Hill Professional Education Series)
9. Managing in Times of Change (McGraw-Hill Professional Education Series)
10. Conflict Resolution (McGraw-Hill Professional Education Series)
11.  The Manager’s Guide to Effective Meetings (McGraw-Hill Professional Education Series)
12.  Planning and Project Management (McGraw-Hill Professional Education Series)
13.  How to Manage Performance (McGraw-Hill Professional Education Series)
14.  Recognizing and Rewarding Employees (McGraw-Hill Professional Education Series)
15.  Time Management (McGraw-Hill Professional Education Series)
16.  Stress! – Managing Time and Stress

The New Manager’s Handbook (McGraw-Hill Professional Education Series)
(Half Day)

You have been promoted to management – and that puts you in a whole new ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you will be expected to solve that problem – and solve it quickly and effectively. This seminar will give you valuable tips and pointers for teaming with your employees while inspiring them to higher levels of performance and results. You will learn the best ways to:

• Review performance
• Lead effective meetings
• Provide direction
• Criticize with tact
• Motivate your workforce
• And more

Planning, Organizing and Controlling – a Supervisory Mission
(Full Day)

New supervisors must learn to use new skill sets. These are things that they didn’t have to worry about before you became a supervisor of others. This seminar gives new supervisors (or supervisors who never had management training) the essential tools for planning and organizing work so that they can be successful in their jobs. Topics will include:

Planning
• Planning process – general
• Time management – a tool for planning
• Project Management – a special type of planning

Organizing
• Principles of Organizing
• Authority, responsibility, accountability, and delegation.
• Delegation as a time management tool

Controlling
• Controlling methods
• Control Process

Getting Organized at Work (McGraw-Hill Professional Education Series)
(Half Day)

Do you set appropriate goals? Do you find yourself procrastinating with the tasks that you know you must do? This seminar will provide you with tips, tools, ideas and strategies for becoming organized with your tasks and priorities, gaining efficiency in everything you do, and getting more done in less time. This course will help you:

• Set goals
• Think realistically
• Prioritize
• Limit interruptions
• Delegate
• Run meetings successfully
• And more

Effective Communication at Work (McGraw-Hill Professional Education Series)
(Full Day)

Cell phones, e-mail, and pagers have made connecting with others in the workplace easier than ever. But real communication—saying what you mean and using your words to produce results—remains as challenging as ever. From handling minor disagreements between co-workers to giving crucial make-or-break presentations, managers who gain the most respect and achieve the greatest success are consistently the best, most effective communicators. This communication seminar will provide you with hands-on techniques and strategies for improving your ability to communicate—and manage conflicts—in today’s relentless and demanding business environment. Coverage will include:

• Proven methods to raise employee morale—and productivity—through everyday conversation and interaction
• Guidelines and ground rules for conducting participative, results-driven meetings and presentations
• The 5 fundamental factors of e-communications—how to use e-mail, voice mail, and others—and which method to use for specific situations
• And more

How to be a Great Coach (McGraw-Hill Professional Education Series)
(Half Day)

Today’s worker is empowered and intelligent, and you can no longer expect overbearing, high-pressure management tactics to improve performance. Managers in today’s workplace are finding that they must work as partners with their employees and provide them with the tools that they need in order to be successful. This seminar provides you with guidelines, best practices and state-of-the-art approaches for working with, instead of against, your employees, and in the process boosting their motivation, performance and productivity. In this course you will learn how to:

• Be fair
• Ask good questions
• Welcome complaints
• Admit your mistakes
• Encourage innovation and creativity in your workers
• Provide constructive feedback
• And more

Leaders and Leading (McGraw-Hill Professional Education Series)
(Full Day)

"What makes a great leader?" Thousands of workers in both North America and Europe were asked that one simple question. Their top responses were compiled into this course. The ability to lead is far more than just a natural gift. Study after study shows that leadership is a concrete and learnable skill, one that can be acquired and honed by studying and applying specific proficiencies, attitudes, and habits. In this seminar, you will be provided with competencies and guidelines identified time and again as essential for becoming an effective and extraordinary leader, including:

• Focus on results
• Cultivate interpersonal skills
• Lead organizational change
• Learn from mistakes
• Develop your people
• Be open to new ideas
• Build strengths
• Fix fatal flaws
• Be accountable
• And more

Making Teams Work (McGraw-Hill Professional Education Series)
(Half Day)

In today’s fast-moving work environment, teams are the way that work gets done in nearly every organization. This seminar will outline a series of rules and guidelines for molding individual team members into a solid, functioning group. You will learn how to build innovative and successful teams by showing team members how to:

• Forge a clear, common goal
• Clarify member responsibilities
• Collaborate
• Make solid decisions
• Manage differences
• Trust each other
• And more

How to Motivate Every Employee (McGraw-Hill Professional Education Series)
(Full Day)

Think about the managers who most influenced your career. They were successful because they infused employees--and organizations--with passion for work and motivation to achieve. This seminar will provide you with creative and ready-to-use tools and techniques for ensuring that same enthusiasm, energy, and employee morale. Look to this course for workplace-tested techniques to:

• Turn employees into partners
• Encourage intelligent risk taking
• Offer incentives and morale boosters
• Build trust
• Encourage accountability
• Attack de-motivators
• Make employees want to stay
• And more

Managing in Times of Change (McGraw-Hill Professional Education Series)
(Half Day)

While change is essential to your organization’s survival, it can also breed instability, stress, and even anger in your workforce. This seminar shows you how to help managers and employees understand the benefits of change and accept and perform within their new environment and responsibilities. You will learn lessons detailing strategies to:

• Communicate and personify the benefits of change
• Isolate and clarify areas of impact
• Measure and acknowledge progress
• Get team members involved
• Empathize without always agreeing
• And more

Conflict Resolution (McGraw-Hill Professional Education Series)
(Full Day)

Workplaces are changing. As interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution is gaining importance as a management issue. Organizations that recognize today the necessity of strategically managing internal conflict will be one step ahead in tomorrow’s increasingly competitive business environment. Before minor skirmishes become full-blown wars, learn these tools and techniques:

• The four primary tasks of preventive mediation – with two important tools to help you perform those tasks
• Practical tools for mediating conflicts between others
• Proactive techniques to frame conflicts as Win-Win opportunities when possible – and what to do when this is not possible
• And more

The Manager’s Guide to Effective Meetings (McGraw-Hill Professional Education Series)
(Full Day)

Meetings can either be the bane of employee life or they can help facilitate the cooperation needed to efficiently and effectively work together. Let us provide you with a step-by-step template for energizing your next meeting, and transforming it from a roomful of clock-watching individuals into a collaboration of involved and enthusiastic partners. Look to this course for field-proven techniques and strategies to:

• Begin each meeting with purpose--and end it with accomplishment
• Head off time-wasting interpersonal conflicts and turf battles
• Learn how to use technology to hold "virtual" meetings
• And more

Planning and Project Management (McGraw-Hill Professional Education Series)
(Full Day)

You've been given a project to manage--now what? Effective project management isn't easy. The payoff, however, is huge, both for your organization and your career. This course is designed for managers working in an organization without formal project management practices in place who want to learn to use some of the tools and techniques from the field of project management. Many of these tools can benefit them in their daily work planning. It is not specific to any industry or project management software platform. It will be most useful to those who have not had a formal introduction to project management. Topics covered will include:

• Projects, Project Management and The Project Life Cycle
• Project Initiation and Charter Development
• Scope Definition and Management
• Schedule Development
• Communications Management
• Training Options, Examples of PM Methodologies

How to Manage Performance (McGraw-Hill Professional Education Series)
(Half Day)

Increased productivity is the primary driver of growth in today’s workplace. But productivity improvements don’t occur in a vacuum. This seminar provides managers with goal-focused, common sense techniques to stimulate employee productivity in any environment. This course will show you how to:

• Manage performance
• Set performance incentives
• Document performance
• Conduct effective reviews
• Manage conflict
• Develop employees
• And more

Recognizing and Rewarding Employees (McGraw-Hill Professional Education Series)
(Full Day)

In today's technology-based, worker-friendly environment, virtually every aspect of business, including management and supervision, has become more complex. Let us show you how to use these complexities to your advantage and to employ the complementary tools of recognition and reward to create a more energized, empowered employee and a more productive workplace. Look to this course for tips and guidelines on:

• Alternative pay and benefit programs
• Building self-esteem
• Sharing power
• Unlocking innovation
• Performance planning and reviewing
• Rites of recognition
• Aligning strategy and rewards
• Collaboration versus competition
• And more

Time Management (McGraw-Hill Professional Education Series)
(Full Day)

They say time is money. And thanks to Time Management, you can make every moment more valuable, through the use of a series of techniques that will increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right timesaving method to each situation and avoid ineffective strategies that can actually cost time rather than save it. This course will help you deliver more value to your organization while enhancing your career by:

• Learning time-saving strategies you can implement now
• Anticipating time-wasting situations
• Identifying causes of procrastination
• Turning frustration into confidence
• Training others to perform efficiently
• Delegating tasks effectively
• And more