The VMP Group, LLC Phone:501.952.0530

1. How to Manage Performance (McGraw-Hill Professional Education Series)
2. Recognizing and Rewarding Employees (McGraw-Hill Professional Education Series)
3. Retaining Top Employees (McGraw-Hill Professional Education Series)
4. Interviewing Techniques for Managers (McGraw-Hill Professional Education Series)
5. Conflict Resolution (McGraw-Hill Professional Education Series)
6. Building a High Morale Workplace (McGraw-Hill Professional Education Series)
7. Employment Law
8. Major EEO Laws and Regulations
9. Managing Workers’ Compensation
10. Managing Unemployment Compensation

How to Manage Performance (McGraw-Hill Professional Education Series)
(Half Day)

Increased productivity is the primary driver of growth in today’s workplace. But productivity improvements don’t occur in a vacuum. This seminar provides managers with goal-focused, common sense techniques to stimulate employee productivity in any environment. This course will show you how to:

• Manage performance
• Set performance incentives
• Document performance
• Conduct effective reviews
• Manage conflict
• Develop employees
• And more

Recognizing and Rewarding Employees (McGraw-Hill Professional Education Series)
(Full Day)

In today's technology-based, worker-friendly environment, virtually every aspect of business, including management and supervision, has become more complex. Let us show you how to use these complexities to your advantage and to employ the complementary tools of recognition and reward to create a more energized, empowered employee and a more productive workplace. Look to this course for tips and guidelines on:

• Alternative pay and benefit programs
• Building self-esteem
• Sharing power
• Unlocking innovation
• Performance planning and reviewing
• Rites of recognition
• Aligning strategy and rewards
• Collaboration versus competition
• And more

Retaining Top Employees (McGraw-Hill Professional Education Series)
(Full Day)

The best managers understand that the contributions of excellent employees are what makes the difference between success and failure, and they take actions to retain those people. Each day, the competition is out to steal your most talented employees. Your best defense is to create a total work experience so attractive that your brightest stars would not consider leaving. This seminar will focus on the strategies and tactics you can use to create and sustain competitive advantage by utilizing:

• Retention-focused new employee orientation guidelines
• Strategies for targeting recognition programs to top performers
• Communication techniques that effective managers must know
• And more

Interviewing Techniques for Managers (McGraw-Hill Professional Education Series)
(Full Day)

For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. This seminar shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important course for workplace-tested interviewing methods including:

• When and how to ask the key questions
• Tips for getting a difficult interview back on track
• Techniques for telephone, e-mail, and other arms-length interviews
• Separating fact from fiction when interviewing potential employees
• And more

Conflict Resolution (McGraw-Hill Professional Education Series)
(Full Day)

Workplaces are changing. As interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution is gaining importance as a management issue. Organizations that recognize today the necessity of strategically managing internal conflict will be one step ahead in tomorrow’s increasingly competitive business environment. Before minor skirmishes become full-blown wars, learn these tools and techniques:

• The four primary tasks of preventive mediation – with two important tools to help you perform those tasks
• Practical tools for mediating conflicts between others
• Proactive techniques to frame conflicts as Win-Win opportunities when possible – and what to do when this is not possible
• And more

Building a High Morale Workplace (McGraw-Hill Professional Education Series)
(Full Day)

Employees with high morale perform at significantly higher levels. And whether your organization is experiencing good times or bad, it is you--the manager--who is responsible for creating and maintaining superior employee morale. So how can you, as a manager whose success depends on the performance of your employees, ensure consistently high enthusiasm, energy, and employee morale? Building a High Morale Workplace shows you how to create a fun, synergistic work environment, one designed to inspire superior employee commitment and performance, by:

• Building quality, one-to-one relationships with your employees
• Giving--and getting--valuable feedback
• Helping employees regain lost morale during difficult times
• And more

Employment Law
(2 Days – One day EEO Law and One Day Other Business Laws)

Every manager has been involved in a situation where they weren’t sure about whether or not the actions that they took were legal and justifiable. This seminar is designed for business owners, managers, supervisors, and human resource professionals who have actionable authority (hiring, firing, compensation, etc.) over the organization’s employees. You will learn (or refresh your knowledge on) the major Employment Laws in force in today’s work environment. When you have completed the course you will have gained knowledge in the following areas:

• Title VII: The 1964 Civil Rights Act as amended
• The EEOC
• Types of workplace discrimination
• The Equal Pay Act
• Age Discrimination in Employment
• Americans with Disabilities Act – What can you do and when can you do it?
• BFOQs; Reasonable Accommodations; Undue Hardship; other terms in law
• Wrongful termination and at-will employment
• Family and Medical Leave Act – major provisions
• Fair Labor Standards Act
• And more

Major EEO Laws and Regulations
(Full Day)

Every manager has been involved in a situation where they weren’t sure about whether or not the actions that they took were legal and justifiable. This seminar is designed for business owners, managers, supervisors, and human resource professionals who have actionable authority (hiring, firing, compensation, etc.) over the organization’s employees. You will learn (or refresh your knowledge on) the major federal EEO Laws in today’s work environment. When you have completed the course you will have gained knowledge in the following areas:

• Title VII: The 1964 Civil Rights Act as amended
• The EEOC
• Types of workplace discrimination
• Americans with Disabilities Act – What can you do and when can you do it?
• BFOQs; Reasonable Accommodations; Undue Hardship; other terms in law
• Age Discrimination in Employment
• And more

Managing Workers’ Compensation
(Full Day)

Certainly few issues can stifle production and worker morale as workers’ compensation. Our seminar is designed to prepare you to handle the various workers’ compensation issues you will likely encounter and provide practical knowledge you need to insure effective continuity at work during the pendency of workers’ compensation claims. Our seminars are designed for attorneys, nurses, certified case managers, emergency medical services personnel, and human resource professionals. Combining decades of legal experience with proven instruction, we expect you to learn to:

• Successfully defend workers' compensation cases
• Develop strategies for controlling workers’ compensation costs
• Handle temporary and permanent disability cases and issues
• Learn the legal pitfalls involved with termination of claimants
• Learn the relationships between workers’ compensation, FMLA, COBRA, HIPAA, and other laws critical to handling workers’ compensation effectively
• Deal effectively with workers’ compensation fraud.

Managing Unemployment Compensation
(Full Day)

There have been numerous changes to unemployment compensation laws in the past few years. In addition, many business people don't consider the cost of unemployment compensation (UC) when separating employees. Others just accept these costs believing that there is nothing that can be done about them. They're wrong. Attend this comprehensive, one-day seminar to learn how UC impacts your business. Topics covered will include:

• Update on the latest legislation
• Purpose, value and historical perspective of unemployment compensation
• The unemployment process
• Claim process from start to finish
• Benefit eligibility and entitlement process
• Dealing with UC fraud
• Presentation of facts during the hearing and board of review process